Privacy Policy

KOCE-TV Foundation, d.b.a. PBS SoCal, is dedicated to protecting the private information of visitors to (the “Website”). The PBS SoCal Website adheres to a strict policy of ensuring the privacy of personally identifiable information and preserving the integrity of this online medium. This Privacy Policy explains the types of information we collect and how we use, share, and store that information.

1. Information we collect

We collect only information that is reasonably necessary to facilitate and optimize the Website and the activities available on them.

  • A. Information you provide us voluntarily

    You may be asked to provide some personally identifiably information to participate in some activities on the Website. If you do not want this information to be collected or used by us, you can choose not to submit your information. However, this may prevent your participation in these activities. This may include, but are not limited to:

    • a. Completing a survey

      We may post surveys on our Website which are all completely voluntary and subject to applicable laws and regulations such as COPPA. We use this voluntarily provided information to better understand our members and viewers and to determine how to best serve them.

    • b. Subscribing to a newsletter

      You may receive optional newsletter communications from PBS SoCal by signing up on the Website, at events, entering sweepstakes, becoming a member, or activing a mobile or over-the-top app. If you opted to receive a particular newsletter, you may always unsubscribe later if you decide not to receive further mailings from us. Your e-mail address and associated data is stored and processed by third-party service provider MailChimp.

  • B. Information we collect automatically

    In addition to information you voluntarily provide to us, we may also collect and store certain non-personally identifiable information automatically when using the Website through standard server logs. This information helps us improve the experience you and other visitors have with the Website. This allows us to measure analytics, manage, and improve the services available on the Website. This information does not identify you personally and may include, but is not limited to: date and time of visit, IP address, browser type, operating system time, the referring website, type of device you used and a general geographic area from where you are accessing it.. This information does not identify you personally and is only used in the aggregate.

    • a. Cookies web beacons

      In order to provide optimal services and convenience we may use common website tracking technologies, including cookies, pixels, and tags. These are temporary bits of code placed in your web browser that allows PBS SoCal to track how you use the Website and facilitates communication when you browse the Website and store your preferences. No personal information is ever stored in a PBS cookie even if you have entered your name and email address on other parts of the Website. You may have the ability to set your browser to refuse to accept cookies, some parts of the Website may not function properly if cookie acceptance is disabled and you may not be able to fully utilize the Website.

    • b. Do Not Track (DNT) signals

      Some web browsers may transmit Do Not Track (DNT) signals. We currently do not take action in response to these signals.

    • c. Third party tracking

      We utilize Google Analytics and New Relic to provide us comprehensive analytics to assist us in tracking issues and improving the Website. Third parties, including those advertising on the Website, may also use tracking technologies to follow your use of the Website or advertisements placed on the Website. PBS SoCal does not control third party tracking, which occurs by DoubleClick. You may opt-out of DoubleClick tracking by visiting the DoubleClick Opt-Out page.

    • d. Links

      This Website contains links to other sites. PBS SoCal is not responsible for the privacy practices or the content of websites linked from the PBS SoCal’s Website, nor does linking to other websites indicate any endorsements of the site or the products or information provided on such sites. By clicking on a third party link, you will leave the PBS SoCal Website. Privacy and security policies may differ from those practiced by PBS SoCal.

2. How we use your information

PBS SoCal does not sell or rent personal information of visitors to the Website under any circumstances, without prior consent except as compelled by law or provided in this Privacy Policy. Except as expressly set forth in our policies, we will not willfully disclose your PII to any third party without first receiving your permission. We will never sell, rent or swap your personally identifiable information with non-affiliated third parties for their own purposes.

3. Information we share with third parties

In some circumstances, we may share information we collect from you with authorized third-party service providers to help us fulfill requests and perform various functions necessary to provide and improve the Website, video streaming, and e-mailing.

4. External links and third-party widgets

You may access third-party content through the Website and navigate to third-party websites. Whether the third-party content appears within our Website (such as in an embedded video player), or you leave our Website to view content on another website, the third party is in control of and independently produces, maintains, and monitors the content. You are subject to the third party’s terms of use and privacy policies. We do not accept any responsibility or liability for the privacy practices of third parties.

5. Information collected from kids

Children should always get permission from their parents before sending any information about themselves to PBS SoCal. PBS SoCal intends to comply with the Children’s Online Privacy Protection Act (COPPA) standards regarding any section of the Website that is directed to children under the age of 18. PBS SoCal does not condition any child’s participation in any part of the Website or activity requiring a child to disclose personal information. We do not knowingly collect, use or process personal information from children in connection with the Website. We do not ask for more information than is necessary for a child to participate in any activity. If you are under 18, please do not attempt to provide any information about yourself. If we discover that we have collected any personal information from a child under the age of 18, we will remove that information as soon as possible. If a parent or guardian becomes aware that their child (who is under the age of 18) has provided information without parental or guardianship consent, he or she should contact PBS SoCal. Upon your request, we will delete such information from the Website and files within a reasonable time period.

6. International users

Information collected through the Website may be stored and processed in the United States or any other country in which we serve or our service providers maintain facilities. We may transfer information that we collect about you, including personal information, across borders and from your country or jurisdiction to other countries or jurisdictions. If you are located in the European Union or other region with laws governing data collection and use that may differ from U.S. law, data may be transferred to a country or jurisdiction that does not have the same data protection laws as your country or jurisdiction. By using the Website and providing us with the information directly or indirectly, you consent to the transfer of information to the U.S. or to any other country in which our service providers maintain facilities for processing by us in according with this Privacy Policy.

7. Security and storage of information

PBS SoCal stores your information using reasonable security precautions and for only as long as we think reasonably necessary. We make every effort to ensure that all of the transactions that occur on the Website are secure. Payment information is submitted using Secure Socket Layer (SSL) encryption, which is industry standard for information security. Personal information that you submit with your pledge is also encrypted. However, no transmission of data is guaranteed to be completely secure. It may be possible for third parties to unlawfully intercept transmissions.

8. Changes to this policy

By using the Website, you agree to the terms and conditions of this Privacy Policy. If you do not agree, please do not use the Website. We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for any changes. Your continued use of the Website following any changes to these terms shall signify your acceptance of those changes.

9. Contact us

Please feel free to contact PBS SoCal with any questions at